At Bridging Points Media, we aim to maintain transparency, fairness, and client satisfaction in all our services. This Refund Policy explains when refunds may be issued and how requests are handled.

1. Eligibility for Refunds

Refund requests may be considered for services or add-ons within 30 days of the purchase date.

Requests made after this period will generally not be eligible for refunds unless required by applicable law.

2. Non-Refundable Services

The following are typically not eligible for refunds:

• Add-ons requested or activated beyond the 30-day window

• Services that have been substantially delivered, executed, or customized

• Campaigns or promotions that have already commenced

• Work involving third-party costs already incurred on behalf of the client

Partial refunds may be considered at our discretion where appropriate.

3. How to Request a Refund

To request a refund, please contact us with your order details and reason for the request:

📧 contact@bridgingpointsmedia.com
📞 +91 8595965465 (Call or WhatsApp)

Our team will review your request and respond within 3 – 5 business days.

4. Refund Processing

If a refund is approved:

• It will be issued via the original payment method whenever possible

• Processing times may vary by bank or payment provider

• Funds typically reflect within 7 – 10 business days after approval

5. Disputes & Chargebacks

In the event of a payment dispute or chargeback, Bridging Points Media reserves the right to provide relevant transaction records, communications, and service documentation to the payment provider or financial institution.

We encourage clients to contact us first so we can resolve concerns promptly and amicably.

6. Policy Updates

This Refund Policy is effective from June 19, 2025 and may be updated periodically to reflect operational or legal changes.

The latest version will always be available on this page.